codigo actual del servidor, con avances de joan
This commit is contained in:
Jose Sanchez
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@extends('backend.layouts.app')
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@section('content')
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<div class="card">
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<form class="" id="sort_support" action="" method="GET">
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<div class="card-header row gutters-5">
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<div class="col text-center text-md-left">
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<h5 class="mb-md-0 h6">{{ translate('Support Desk') }}</h5>
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</div>
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<div class="col-md-2">
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<div class="input-group input-group-sm">
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<input type="text" class="form-control" id="search" name="search"@isset($sort_search) value="{{ $sort_search }}" @endisset placeholder="{{ translate('Type ticket code & Enter') }}">
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</div>
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</div>
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</div>
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</form>
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<div class="card-body">
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<table class="aiz-table" cellspacing="0" width="100%">
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<thead>
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<tr>
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<th data-breakpoints="lg">{{ translate('Ticket ID') }}</th>
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<th data-breakpoints="lg">{{ translate('Sending Date') }}</th>
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<th>{{ translate('Subject') }}</th>
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<th data-breakpoints="lg">{{ translate('User') }}</th>
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<th data-breakpoints="lg">{{ translate('Status') }}</th>
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<th data-breakpoints="lg">{{ translate('Last reply') }}</th>
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<th class="text-right">{{ translate('Options') }}</th>
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</tr>
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</thead>
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<tbody>
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@foreach ($tickets as $key => $ticket)
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@if ($ticket->user != null)
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<tr>
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<td>#{{ $ticket->code }}</td>
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<td>{{ $ticket->created_at }} @if($ticket->viewed == 0) <span class="badge badge-inline badge-info">{{ translate('New') }}</span> @endif</td>
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<td>{{ $ticket->subject }}</td>
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<td>{{ $ticket->user->name }}</td>
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<td>
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@if ($ticket->status == 'pending')
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<span class="badge badge-inline badge-danger">{{ translate('Pending') }}</span>
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@elseif ($ticket->status == 'open')
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<span class="badge badge-inline badge-secondary">{{ translate('Open') }}</span>
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@else
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<span class="badge badge-inline badge-success">{{ translate('Solved') }}</span>
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@endif
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</td>
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<td>
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@if (count($ticket->ticketreplies) > 0)
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{{ $ticket->ticketreplies->last()->created_at }}
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@else
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{{ $ticket->created_at }}
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@endif
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</td>
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<td class="text-right">
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<a href="{{route('support_ticket.admin_show', encrypt($ticket->id))}}" class="btn btn-soft-primary btn-icon btn-circle btn-sm" title="{{ translate('View Details') }}">
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<i class="las la-eye"></i>
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</a>
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</td>
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</tr>
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@endif
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@endforeach
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</tbody>
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</table>
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<div class="clearfix">
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<div class="pull-right">
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{{ $tickets->appends(request()->input())->links() }}
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</div>
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</div>
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</div>
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</div>
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@endsection
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141
resources/views/backend/support/support_tickets/show.blade.php
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141
resources/views/backend/support/support_tickets/show.blade.php
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@@ -0,0 +1,141 @@
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@extends('backend.layouts.app')
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@section('content')
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<div class="col-lg-10 mx-auto">
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<div class="card">
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<div class="card-header row gutters-5">
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<div class="text-center text-md-left">
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<h5 class="mb-md-0 h5">{{ $ticket->subject }} #{{ $ticket->code }}</h5>
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<div class="mt-2">
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<span> {{ $ticket->user->name }} </span>
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<span class="ml-2"> {{ $ticket->created_at }} </span>
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<span class="badge badge-inline badge-secondary ml-2 text-capitalize">
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{{ translate(ucfirst($ticket->status)) }}
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</span>
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</div>
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</div>
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</div>
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<div class="card-body">
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@can('reply_to_support_tickets')
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<form action="{{ route('support_ticket.admin_store') }}" method="post" id="ticket-reply-form" enctype="multipart/form-data">
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@csrf
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<input type="hidden" name="ticket_id" value="{{$ticket->id}}" required>
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<input type="hidden" name="status" value="{{ $ticket->status }}" required>
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<div class="form-group">
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<textarea class="aiz-text-editor" data-buttons='[["font", ["bold", "underline", "italic"]],["para", ["ul", "ol"]],["view", ["undo","redo"]]]' name="reply" required></textarea>
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</div>
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<div class="form-group row">
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<div class="col-md-12">
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<div class="input-group" data-toggle="aizuploader" data-type="image" data-multiple="true">
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<div class="input-group-prepend">
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<div class="input-group-text bg-soft-secondary font-weight-medium">{{ translate('Browse')}}</div>
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</div>
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<div class="form-control file-amount">{{ translate('Choose File') }}</div>
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<input type="hidden" name="attachments" class="selected-files">
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</div>
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<div class="file-preview box sm">
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</div>
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</div>
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</div>
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<div class="form-group mb-0 text-right">
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<button type="submit" class="btn btn-sm btn-dark" onclick="submit_reply('pending')">
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{{ translate('Submit as') }}
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<strong>
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<span class="text-capitalize">
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{{ translate($ticket->status) }}
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</span>
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</strong>
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</button>
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<button type="submit" class="btn btn-icon btn-sm btn-dark" id="dropdownMenuButton" data-toggle="dropdown" aria-haspopup="true"><i class="las la-angle-down"></i></button>
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<div class="dropdown-menu" aria-labelledby="dropdownMenuButton">
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<a class="dropdown-item" href="#" onclick="submit_reply('open')">{{ translate('Submit as') }} <strong>{{ translate('Open') }}</strong></a>
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<a class="dropdown-item" href="#" onclick="submit_reply('solved')">{{ translate('Submit as') }} <strong>{{ translate('Solved') }}</strong></a>
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</div>
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</div>
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</form>
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@endcan
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<div class="pad-top">
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<ul class="list-group list-group-flush">
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@foreach($ticket->ticketreplies as $ticketreply)
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<li class="list-group-item px-0">
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<div class="media">
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<a class="media-left" href="#">
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@if($ticketreply->user->avatar_original != null)
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<span class="avatar avatar-sm mr-3"><img src="{{ uploaded_asset($ticketreply->user->avatar_original) }}"></span>
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@else
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<span class="avatar avatar-sm mr-3"><img src="{{ static_asset('assets/img/avatar-place.png') }}"></span>
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@endif
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</a>
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<div class="media-body">
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<div class="">
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<span class="text-bold h6">{{ $ticketreply->user->name }}</span>
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<p class="text-muted text-sm fs-11">{{$ticketreply->created_at}}</p>
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</div>
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</div>
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</div>
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<div class="">
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@php echo $ticketreply->reply; @endphp
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<div class="mt-3">
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@foreach ((explode(",",$ticketreply->files)) as $key => $file)
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@php $file_detail = \App\Models\Upload::where('id', $file)->first(); @endphp
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@if($file_detail != null)
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<a href="{{ uploaded_asset($file) }}" download="" class="badge badge-lg badge-inline badge-light mb-1">
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<i class="las la-paperclip mr-2">{{ $file_detail->file_original_name.'.'.$file_detail->extension }}</i>
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</a>
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@endif
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@endforeach
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</div>
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</div>
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</li>
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@endforeach
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<li class="list-group-item px-0">
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<div class="media">
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<a class="media-left" href="#">
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@if($ticket->user->avatar_original != null)
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<span class="avatar avatar-sm m-3"><img src="{{ uploaded_asset($ticket->user->avatar_original) }}"></span>
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@else
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<span class="avatar avatar-sm m-3"><img src="{{ static_asset('assets/img/avatar-place.png') }}"></span>
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@endif
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</a>
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<div class="media-body">
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<div class="comment-header">
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<span class="text-bold h6 text-muted">{{ $ticket->user->name }}</span>
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<p class="text-muted text-sm fs-11">{{ $ticket->created_at }}</p>
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</div>
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</div>
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</div>
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<div>
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@php echo $ticket->details; @endphp
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<br>
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@foreach ((explode(",",$ticket->files)) as $key => $file)
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@php $file_detail = \App\Models\Upload::where('id', $file)->first(); @endphp
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@if($file_detail != null)
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<a href="{{ uploaded_asset($file) }}" download="" class="badge badge-lg badge-inline badge-light mb-1">
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<i class="las la-download text-muted">{{ $file_detail->file_original_name.'.'.$file_detail->extension }}</i>
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</a>
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<br>
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@endif
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@endforeach
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</div>
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</li>
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</ul>
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</div>
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</div>
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</div>
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</div>
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@endsection
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@section('script')
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<script type="text/javascript">
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function submit_reply(status){
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$('input[name=status]').val(status);
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if($('textarea[name=reply]').val().length > 0){
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$('#ticket-reply-form').submit();
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}
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}
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</script>
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@endsection
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