103 lines
3.2 KiB
PHP
103 lines
3.2 KiB
PHP
<?php
|
|
|
|
namespace App\Http\Controllers\Seller;
|
|
|
|
use App\Mail\SupportMailManager;
|
|
use Illuminate\Http\Request;
|
|
use App\Models\Ticket;
|
|
use App\Models\TicketReply;
|
|
use App\Models\User;
|
|
use Auth;
|
|
use Mail;
|
|
|
|
class SupportTicketController extends Controller
|
|
{
|
|
/**
|
|
* Display a listing of the resource.
|
|
*
|
|
* @return \Illuminate\Http\Response
|
|
*/
|
|
public function index()
|
|
{
|
|
$tickets = Ticket::where('user_id', Auth::user()->id)->orderBy('created_at', 'desc')->paginate(9);
|
|
return view('seller.support_ticket.index', compact('tickets'));
|
|
}
|
|
|
|
/**
|
|
* Store a newly created resource in storage.
|
|
*
|
|
* @param \Illuminate\Http\Request $request
|
|
* @return \Illuminate\Http\Response
|
|
*/
|
|
public function store(Request $request)
|
|
{
|
|
$ticket = new Ticket;
|
|
$ticket->code = max(100000, (Ticket::latest()->first() != null ? Ticket::latest()->first()->code + 1 : 0)).date('s');
|
|
$ticket->user_id = Auth::user()->id;
|
|
$ticket->subject = $request->subject;
|
|
$ticket->details = $request->details;
|
|
$ticket->files = $request->attachments;
|
|
|
|
if($ticket->save()){
|
|
$this->send_support_mail_to_admin($ticket);
|
|
flash(translate('Ticket has been sent successfully'))->success();
|
|
return redirect()->route('seller.support_ticket.index');
|
|
}
|
|
else{
|
|
flash(translate('Something went wrong'))->error();
|
|
}
|
|
}
|
|
|
|
public function send_support_mail_to_admin($ticket){
|
|
$array['view'] = 'emails.support';
|
|
$array['subject'] = translate('Support ticket Code is').':- '.$ticket->code;
|
|
$array['from'] = env('MAIL_FROM_ADDRESS');
|
|
$array['content'] = translate('Hi. A ticket has been created. Please check the ticket.');
|
|
$array['link'] = route('support_ticket.admin_show', encrypt($ticket->id));
|
|
$array['sender'] = $ticket->user->name;
|
|
$array['details'] = $ticket->details;
|
|
|
|
try {
|
|
Mail::to(User::where('user_type', 'admin')->first()->email)->queue(new SupportMailManager($array));
|
|
} catch (\Exception $e) {
|
|
// dd($e->getMessage());
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Display the specified resource.
|
|
*
|
|
* @param int $id
|
|
* @return \Illuminate\Http\Response
|
|
*/
|
|
public function show($id)
|
|
{
|
|
$ticket = Ticket::findOrFail(decrypt($id));
|
|
$ticket->client_viewed = 1;
|
|
$ticket->save();
|
|
$ticket_replies = $ticket->ticketreplies;
|
|
return view('seller.support_ticket.show', compact('ticket','ticket_replies'));
|
|
}
|
|
|
|
public function ticket_reply_store(Request $request)
|
|
{
|
|
$ticket_reply = new TicketReply;
|
|
$ticket_reply->ticket_id = $request->ticket_id;
|
|
$ticket_reply->user_id = $request->user_id;
|
|
$ticket_reply->reply = $request->reply;
|
|
$ticket_reply->files = $request->attachments;
|
|
$ticket_reply->ticket->viewed = 0;
|
|
$ticket_reply->ticket->status = 'pending';
|
|
$ticket_reply->ticket->save();
|
|
if($ticket_reply->save()){
|
|
|
|
flash(translate('Reply has been sent successfully'))->success();
|
|
return back();
|
|
}
|
|
else{
|
|
flash(translate('Something went wrong'))->error();
|
|
}
|
|
}
|
|
|
|
}
|